Direct Debit training
Direct Debit Training keeps your staff up to date with the Bacs rules for Direct Debits. To make the most of the direct debit scheme it is important staff have a good understanding of the Direct Debit Rules. When staff leave the company or even move to new positions within the company it can leaves a skills gap. With Direct Debit collections being such an important element to most businesses it is important to maintain those skills. Staff may benefit from additional training to keep their skills up to date. Mosaic offer refresher courses on both on Mandate but also on the general rules and prinipals of Direct Debit Management.
Sessions included in the course- Advance notice letters
- The Direct Debit Guarantee
- Conversion to AUDDIS
- The BACS processing cycle
- ARRUD and ADDACS Reports
- Indemnity claims
- Paperless Direct Debit
Courses can be tailored to meet your specific needs. A Mosaic trainer will usually spend either a half or full day on your site depending on your requirements and the number of people to be trained. This training will ensure your staff have a thorough working knowledge of the Direct Debit Scheme Rules. To find out more about a taylored training session please call us on 01355 272641 or complete the quick enquiry form.
Benefits of additional training
Keeps you up to date with BACS rules.
Enhances staff skills.